SUPPORT – WINDSTER

SERVICE AND SUPPORT

Team of dedicated Windster service technicians ready to provide outstanding customer service for you.

Our high performance range hoods are safety approved by the CSA standards of United States and Canada.

ONE YEAR LABOR WARRANTY.
THREE YEAR PARTS WARRANTY from original date of purchase to the first purchaser of this appliance. When the appliance is installed, operated, and maintained according to the instructions attached to or provided with the product, WINDSTER RANGE HOOD will pay for replacement parts and/or labour to repair defects in materials or workmanship. Service must be provided by an authorized WINDSTER RANGE HOOD company (unless advised otherwise). This warranty is void if the consumer attempts to repair the appliance or has someone other than an authorized person try to repair it. The sole and exclusive remedy under this warranty shall be product service and repair as provided herein. THIS GUARANTEE DOES NOT COVER COMMERCIAL USE.
LIFE TIME MOTOR WARRANTY.

EXCEPTIONS:

WINSTER RANGE HOOD WILL NOT PAY FOR THE FOLLOWING SERVICE CALLS:

To install or correct the installation of an appliance
To replace house fuses, re-set circuit breakers or correct house wiring.
To correct house plumbing.
To clean drains, filters or garbage disposals.
To repair an appliance if it fails due to misuse or abuse.
To repair cosmetic damage to the appliance, unless such damage results from a defect in the workmanship or materials. Such damage must be reported to WINDSTER RANGE HOOD within 3 days from the date of purchase.

WINDSTER RANGE HOOD WILL NOT PAY WHEN THE FOLLOWING OCCURS:

Damage resulting from fires, acts of God, alteration, accident, improper installation,installation not in accordance with local building codes, or uses not approved by WINDSTER RANGE HOOD or the manufacturer of the appliance.
Pickup or delivery of major appliances requiring service. The appliances are designed to be repaired in the home. However, WINDSTER RANGE HOOD will not be responsible for travelling and labour costs if the customer lives in excess of 30km (NOT IN GTA), or if the travel time is in excess of 30 minutes from the nearest service center.